Public Offer

1. Terms and Definitions

1.1. Service — the LuchRender.ru website and its associated software products.

1.2. Render — a digital image created by the Service based on user input using artificial intelligence technologies.

1.3. User — a natural or legal person who has completed the registration procedure.

1.4. Service Administration or Contractor — Individual Entrepreneur Pulyaev A.V. (OGRNIP 324508100253992)

2. Subject of the Offer

2.1. The Contractor undertakes to provide the User with access to the Service's functionality for creating Renders, and the User undertakes to pay for the services in accordance with the Tariffs.

2.2. Current tariffs and service costs are available on the main page of the website and in the Personal Cabinet.

2.3. For Users who are Legal Entities and Individual Entrepreneurs paying for services by Invoice, a Universal Transfer Document (UTD) is provided via the Electronic Document Management (EDM) system within 10 working days after payment. Services under the UTD are considered accepted upon the expiration of 5 working days from the moment the User receives the UTD from the Service Administration (in the absence of motivated written claims from the User) or from the moment of its signing.

3. Terms of Image Use

3.1. By uploading any data to the Service, the User confirms that they have all the rights, licenses, consents, and permissions necessary for the use of the image (including by third parties) of such data. The User represents and warrants that the data they upload to the Service will not violate any law or the rights, terms, and conditions of third parties associated with these data.

3.2. By uploading any data to the Service, the User confirms their consent to grant the Service and the Service Administration irrevocable rights to the original images and generation results, including storage, reproduction, demonstration, publication, distribution, and modification, use for advertising purposes, and improvement of technologies, products, and services of the Service and its associated software products.

3.3. Intellectual Rights to Renders: All exclusive rights to the generated Renders belong in full to the User from the moment of their creation, subject to limitations imposed by the terms of use (Terms of Service) of third-party AI providers whose technologies were used for generation. The User has the right to use renders (both paid and gift) for any purposes, including commercial ones, provided this does not contradict the rights, licenses, consents, permissions necessary for using the original images, as well as clause 8 of this Offer.

3.4. Watermarks: Renders created using the gift (free) balance may display the Service's watermark.

3.5. Service Gallery: The Administration has the right to publish any renders in the public gallery of the Service as well as on its social networks. Upon publication, the User's authorship is indicated if they have filled in the relevant data (Name/Brand/Website) in the Personal Cabinet. If the data is not filled in, the signature "Luch Render User" is indicated. If the data is filled in after the image is published, the user must independently notify the Service Administration via email: hello@luchrender.ru

3.5.1. Restrictions on User Render Placement: If the user does not want their images to be published, they must request it by contacting Operator email: hello@luchrender.ru.

3.5.2. Placement Proposals: If a user wants to post their renders in the Service's gallery and social networks, they can notify about this via email at hello@luchrender.ru, specifying the images for placement. The final decision on the image placement is made by the Service Administration.

3.6. Marking of AI-Generated Content: The Service provides the technical capability to identify and mark the generated Renders as content created using artificial intelligence technologies (including by saving relevant metadata in the image file). The User independently decides on the necessity and methods of marking Renders when publishing or transferring them to third parties and bears full responsibility for complying with the requirements of the legislation of the Russian Federation on marking AI content.

4. Payment and Price Changes

4.1. Payment for services is made via cashless transfer.

4.2. The PRO tariff involves periodic (monthly) payments (subscription), without automatic deductions by the Service. The user must manually renew the subscription upon its expiration.

4.3. The Service has the right to change the cost of services. The Service notifies users of price changes on the News page no less than 3 days before the changes take effect.

5. Limitation of Liability

5.1. Neural Network Output: The Service uses artificial intelligence technologies (including through integration with APIs of third-party software providers), the results of which can be unpredictable. The Service does not guarantee full compliance of the result with the User's creative expectations.

5.2. The User independently evaluates and assumes the risks associated with the use of neural network generation.

5.3. The Service is not responsible for discrepancies between the services expected and actually received by the User. Refunds for the reason "did not like the result" are not provided.

5.4. The User is solely responsible when using the images generated by the Service.

5.5. The User fully assumes responsibility for images posted by them in violation of clause 8 of this Offer and the consequences resulting from this violation.

5.6. The Service Administration is not liable to the User for actions and restrictions of State and Regulatory authorities that may affect the full or partial operability of the Service and access to it.

5.7. Restrictions on the Use of Foreign AI Technologies: The User is notified and agrees that the Service operates based on foreign big fundamental artificial intelligence models of third-party providers, where data processing may be carried out on servers outside the Russian Federation. Users who are subject to restrictions or prohibitions under the legislation of the Russian Federation on the use of foreign AI technologies and cross-border data transfer (including government agencies, critical information infrastructure subjects, financial organizations, state-owned companies, etc.) must independently monitor compliance with such restrictions. The Contractor is not liable for the User's violation of legislative prohibitions when using the Service.

6. Refunds

6.1. Refunds for services already rendered (generated renders) are not provided.

6.2. Refund of PRO subscription with a balance of more than 1 month: A refund is possible for the unused subscription period according to the formula: Subscription purchase price / Number of subscription months * Number of full remaining months.

6.3. Refund of PRO subscription with a balance of less than 1 month: is not provided.

6.4. Refund of render packages: A refund for unused renders from packages is possible within 1 month from the date of purchase. The calculation is made in proportion to the remainder of the purchase price.

6.5. To apply for a refund, the User must send a free-form application to the email address hello@luchrender.ru with an attached payment receipt.

6.6. The Service does not compensate for the difference in the cost of renders when switching from the PRO tariff to a regular one and vice versa.

6.7. The Service does not compensate for the difference when the cost of the PRO tariff changes.

7. PRO Tariff

7.1. The PRO tariff includes:

• Storing render history in the cloud for up to 90 days;
• Access to the advanced web application for 3D visualization;
• Discount on the purchase of additional render packages;
• Ability to add/replace objects and textures via photo;
• Ability to save user settings (Presets);
• Ability to copy styles (References);
• Ability to switch neural network modes (Engines);

7.2. Student Tariff (EDU)

7.2.1. The student status (EDU subscription) is provided free of charge during the period of study of the User at a specialized educational institution or until the end of the current academic year (with the possibility of annual extension by decision of the Administration).

7.2.2. Prohibition of Commercial Use: The User is strictly prohibited from using the received subscription and Renders created under it for any commercial purposes, for executing paid orders of third parties, generating profit, as well as in the interests of third-party commercial organizations.

7.2.3. Intended Use: Use of the student subscription is allowed exclusively for educational purposes, completing term papers, graduation projects, practical works, or research papers strictly corresponding to the User's faculty, specialty, and field of study. If facts of non-targeted (including mismatched to the field of study) or commercial use of the subscription are detected, the EDU status may be immediately revoked by the Contractor without the right to recovery.

7.2.4. The Service reserves the right to unilaterally change the cost of renders, limits, and rules for providing the student tariff at its own discretion and without prior notice.

7.2.5. To activate and maintain a subscription, the User must provide documents confirming their student status (student ID, certificate from the educational institution). In case of failure to provide documents upon request of the Administration or detection of using falsified data, the student status will be immediately revoked. The Contractor reserves the right to reject any User's application for student status at its own discretion without explaining the reasons.

8. Prohibited Actions and Security

8.1. Multi-accounting: The user is prohibited from creating multiple accounts to obtain welcome bonuses (free renders), bypass limits, or commit other abuses. Multi-accounting is considered to be the creation of two or more accounts by one natural or legal person.

8.2. In the event of detecting multi-accounting, the Service has the right to:

• Block all associated accounts without the right to recovery;
• Cancel all bonus and paid balances on these accounts without a refund;
• Restrict access to the Service by IP address or device fingerprint.

8.3. Hacking and Reverse Engineering: Any attempts to gain unauthorized access to the program code, servers, or databases of the Service, as well as the use of vulnerabilities, scripts, bots, or other software to automate actions (parsing, auto-registration, etc.) are prohibited.

8.4. Bypassing Restrictions: It is prohibited to use VPNs, proxy servers, or temporary phone numbers to bypass regional blocks or registration limits.

8.5. Content Restrictions: The user is prohibited from using the Service to generate, upload, or distribute images containing:

• Pornographic materials, images of nudity, or sexual acts;
• Scenes of excessive violence, cruelty, death, mutilation of people or animals;
• Propaganda of drugs, suicide, terrorism, or extremism;
• Materials that incite hatred based on race, nationality, religion, or gender;
• Other materials whose distribution is prohibited by the legislation of the Russian Federation.

In case such actions are detected, the User's account is subject to immediate blocking without a refund.

8.6. Uploading and posting photographs of people, children, animals, any images of documents, and personal data on the Service is prohibited.

8.7. Generated user images that do not fall under the concept and purpose of the Service undergo separate moderation by the Service Administration.

8.8. It is prohibited to use Renders created using the Service to train artificial intelligence models.

9. Special Conditions

9.1. If a user has not used the Service for more than 1 month and has gift renders left on their account, their gift render balance is reset to zero.

9.2. Paid renders are not subject to zeroing, except in cases of specific violations of clause 8 of this Offer.

9.3. The user acknowledges and agrees that the Service conducts automatic and manual moderation of users, as well as images posted and generated by users.

9.4. The Service reserves the right to refuse service to any User if a violation of the terms of this Offer is suspected, without explaining the reasons.

9.5. The Service reserves the right to delete generated User images if a violation of the terms of this Offer is suspected, without explaining the reasons.

9.6. Image storage policy on Service servers:

• Source files: 15 days, without user access
• Renders without a PRO plan: 15 days, without user access on a free plan
• Renders with a PRO plan: 60 days, with user access

• After the specified time, Renders are automatically and permanently deleted and cannot be restored
• Renders deleted by the user from history manually are permanently deleted and cannot be restored
• When the PRO plan ends and is not renewed by the end of the day, Renders older than 15 days can be automatically deleted
• To gain access to the history of their renders no older than 15 days, the user must purchase a PRO subscription

9.7. The Service Administration has the right to change the Public Offer and the Personal Data Processing Policy at any time without special notification to users.

10. Technical Support

10.1. User support is provided:

• In Telegram chat: @luchrender_chat
• By email: hello@luchrender.ru